Exchanges & Returns
Please fill in the following form to begin the RMA process:
All returns or exchanges must be authorized by Gametime Technologies. A return authorization number is required in order to make a return. This number and return address we provide you must be clearly marked on the outside of the package. A parcel returned to us without a return number or on which we can not clearly see the return number will be refused upon his arrival at our warehouse and returned to the customer at his expense.
All returns are subject to a 15% restocking fee unless otherwise stated.
All products must be returned in their original packaging and in new condition. (Unless a defective or damaged product).
Gametime Technologies reserves the right to refuse any return deemed to be used or impossible to resell as new.
Purchase will be refunded within 7 to 10 business days taking into account the different bank clearing periods. The amount refunded excludes shipping fees that were previously included in the order’s value. The shipping fees are at the customer’s expense.
Exchanges: up to 30 days after the delivery date
Refunds: up to 15 days after the delivery date
50 rue Sicard, Suite 112, Sainte-Thérèse, Qc, J7E 5R1 Canada
Tel. / Fax : (418) 476-2705 • 1-855-476-2705